HDI Global SE (“HDI,” “we,” “us,” or “our”) operates this website, and related pages and content (collectively, this “Website”), and the services and other offerings available through this Website (collectively, the “Services”). Your privacy is important to us, which is why we have developed this Privacy Statement to explain our practices regarding our collection, use, sharing, and safekeeping of personal data that we obtain from users of this Website and the Services.
2. Personal Data We Collect
We may collect and process the following personal data about you:
2.1 Information that you give us. This includes information that you may give us so we can provide you with access to this Website or Services and may include your name, e-mail address, phone number and other information necessary to use this Website or Services. Examples of ways you may give us information include but are not limited to:
2.1.1 Through our contact form. If you wish to send us a message, you may use our contact form. Data you have entered into the contact form such as name, e-mail address, insurance policy number, and message submitted, is stored and used only for the purpose of our individual communication with you. This communication is performed by our branch office determined by your choice of country and/or language. After completion of the communication process, your personal data will be, as a general rule, deleted.
2.1.2 Through our offer calculator/online booking system. Data entered into one of our calculators or online booking systems is stored and used exclusively for the purposes of offer and policy preparation. We are assisted with this by external service providers which are subject to existing data protection agreements in accordance with applicable legal requirements. Data protection information for specific services or products is made available - if necessary - when using the calculators or the online booking system.
2.1.3 Through registration for certain Services. Certain Services on this Website require your registration, such as the “Insurance Certificate Online” for our transportation insurance, or the “bAVnet”, with which our customers can manage their contracts for company pension plans.
2.2 Information that we collect automatically. Upon each visit to this Website, your browser automatically sends information to the servers of this Website, which information is temporarily stored in a so-called log file. The following data is recorded without any action on your part and stored until automatic deletion:
2.2.1 IP address of the computer issuing the request;
2.2.2 date and time of access;
2.2.3 name and URL of the file(s) accessed/retrieved;
2.2.4 website which directed you to this Website (referrer page);
2.2.5 operating system and browser employed; and
2.2.6 name of your internet access provider.
Collecting and processing of this data takes place to make the use of this Website possible (for establishing the connection), to ensure continuous system security and stability, to allow for technical administration of our network infrastructure and optimization of this Website, as well as for internal statistical use. The IP address is only used for statistical purposes, as well as in case of an attack on our network infrastructure.
3. Why We Collect Personal Data and What We Do With It
3.1 When you provide your personal data to us, we will make reasonable efforts to ensure that the purpose for which you are providing that personal data is clear.
3.2 Depending on who you are and your relationship with us, we may process your personal data as follows:
3.2.1 to carry out our obligations to you from your use of this Website, the Services or under another agreement with you;
3.2.2 to administer your account with us;
3.2.3 to provide you with information about our products, this Website, the Services and any other services we provide;
3.2.4 to administer this Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
3.2.5 to allow you to participate in interactive features of the this Website or the Services, when you choose to do so;
3.2.6 internally, to inform decisions about our business operations and strategy; and
3.2.7 to contact you from time to time to market any other services we provide and we think may be of interest to you.
4. Who We Share Your Personal Data With
4.1 We may disclose your personal data:
4.1.1 to business partners, suppliers and sub-contractors for the performance of any contract we or you enter into with them or to fulfill the Services to you;
4.1.2 to our customers in order to allow them to use the Services;
4.1.3 in the event that we sell or transfer any part of our business or assets (whether by merger, asset sale or otherwise), in which case we may disclose and transfer your personal data to the prospective buyer of such business or assets;
4.1.4 if we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request; and
4.1.5 to third parties to enforce agreements between us or to investigate potential breaches of those agreements or to protect the rights, property or safety of our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
5. Security Measures for this Website
5.1 We implement a variety of technical, administrative and organizational security measures for this Website and the Services that we believe are commercially reasonable to help us maintain the safety of your personal data that you provide to us.
5.2 You are responsible for keeping confidential any access credentials you may have for this Website or the Services, including password(s), and you should not share your password(s) with anyone.
5.3 Notwithstanding the above, you should be aware that the transmission of information via the Internet is not completely secure. Although we will use commercially reasonable measures to protect your personal data, we cannot guarantee the security of your data transmitted using the Services or this Website, and as a result, any transmission of personal data is at your own risk.