HDI Global SE remains fully provisioned to continue to provide a high level of service to our clients and broker partners across the UK and Ireland. Following the decision from the UK Government last week to re-impose certain restrictions relating to office-based work, HDI is encouraging its employees to work from home where possible. We are reviewing requests for meetings with our broker partners or clients on a case-by-case basis and ensuring that all social distancing and COVID Secure measures are in place to guarantee any meetings are conducted in a safe and appropriate manner.
Our teams from across the UK and Ireland remain on hand to provide support to broker partners and clients. If you would like to reach a member of our team, you can find there details here. Alternatively, please contact our Director of Distribution Stephanie Ogden directly if you have any other queries: Stephanie.ogden@uk.hdi.global or by phone 07900 566 973.

21st August 2020: COVID-19 and the consequences for loss prevention

Our HDI Risk Consulting team have been observing the operational impact of COVID-19 on loss prevention measures and have identified some key issues that may arise for businesses as the pandemic continues.
Follow this link to read our latest piece on the consequences for loss prevention and how to avoid them.

1st July: An update from the HDI Global SE UK & Ireland Executive Team

Following the UK government’s announcement that social distancing measures will be eased from 4th July, HDI has revised our guidance on a phased return to office-based work. All HDI Global SE colleagues will continue to work from home whilst we conduct risk assessments of our offices to ensure the safety and security of our colleagues, broker partners and clients. Once these are complete we will commence a phased return starting, in line with current guidance, no earlier than 1st September. We will continue to review UK Government guidance and advice as and when it is updated.
Our teams are fully provisioned to continue supporting broker partners and clients remotely. If you have any concerns regarding your account(s) with HDI, please contact Stephanie Ogden directly either by phone 07900 566 973 or by email Stephanie.Ogden@uk.hdi.global.
You can also find contact details of our teams here.

15th May 2020: Guidance for returning to the workplace

As the government starts to indicate that they may be looking to relax the restrictions on non-front-line employees getting back to work, it is imperative that businesses ensure that this is undertaken in a methodical and well thought out manner.  Employers have a responsibility under the Health & Safety at Work Act 1974 to protect the ‘health, safety and welfare’ at work of all their employees, as well as others on their premises, including temporary workers, casual workers, the self-employed, clients, visitors and the general public.

HDI Global SE and risk control experts RiskSTOP have put together a document (which you can access here) outlining a series of questions employers should be considering before encouraging their employees to return to the workplace.

More specific guidance is available for HDI Global SE clients and policyholders from David Reynolds and the RiskSTOP team via the RiskSTOP Technical Helpline – please call 01305 215587

1st April 2020: Contacting our teams whilst we are away from the office

Whilst HDI continues to keep its offices in the UK and Ireland closed, we are maintaining full service levels and the usual ways of contacting us still apply. You can find contact details for our teams here. If you have a more general enquiry about how HDI can support your business or clients, please contact Stephanie Ogden directly either by phone 07900 566 973 or by email Stephanie.Ogden@uk.hdi.global.

27th March 2020: A further update to brokers and clients regarding coronavirus (Covid-19)

In light of the ongoing situation around the coronavirus outbreak, and in line with government and industry guidance, HDI Global SE UK & Ireland’s offices remain closed and all colleagues are now working from home until further notice. All external meetings with broker partners, clients and other third parties are being conducted on a remote basis. Our broker partners and clients are still able to contact us in the usual ways however, if you have any concerns, please do not hesitate to contact our Director of Distribution Stephanie Ogden either by phone 07900 566 973 or by email Stephanie.Ogden@uk.hdi.global.

20th March 2020: A message to our brokers and clients: We are here for you

We would like to inform you about the current corona virus and the operational activities of HDI Global SE.

Our crisis management team is intensively dealing with the development of the current situation.
We are well prepared for emergencies like these. Our Business Continuity Management plan allows us to react quickly and in an agile way to the changing environment – inside as well as outside our national borders. This enables us to guarantee the continuation of operations in our branches at all times.

For you as a business partner, this means that we can still be reached via telephone and email during normal office hours. We strive to maintain our usual quality and performance for you.

Together we can do it.

Your HDI Global SE Team.