On our website, you may find various options to contact us. The communication between your browser and our servers is encrypted via SSL. You can see this in your browser by the "https://" in the address of our website.

3.1 Newsletter

If you subscribe to one of our newsletters, we store your e-mail address, surname, first name, salutation (if applicable), and country of residence, as well as any voluntarily supplied information. We use these exclusively to provide our newsletter service.

We collect statistics about when and how often the respective newsletter issues were read. This data is collected on a pseudonymized and statistical basis. This means that we do not record or store which individual recipient has opened an email.

We generally process your personal data on the legal basis of your consent pursuant to article 6 para 1 (a) GDPR and in accordance with the requirements of applicable data protection laws. You may cancel your subscription to our newsletter at any time via a link provided in each issue. We will then delete your data from our mailing list.

When you subscribe to our newsletter, we additionally store your IP address as well as the date and time of subscription and confirmation, in order to be able to provide proof that you have agreed to receiving the newsletter and to protect the email address submitted, as well as to protect our services from abuse. This saving of data is carried out on the legal basis of the weighing of interests in accordance with article 6 para 1 (f) GDPR and in accordance with the requirements of applicable data protection laws.

3.2 Contact form

If you wish to send us a message, you may use our contact form. Data you have entered into the contact form such as name, e-mail address, insurance policy number, and message submitted, is stored and used only for the purpose of our individual communication with you. This communication is performed by the HDI Global SE branch office determined by your choice of country and/or language. After completion of the communication process, your personal data will be, as a general rule, deleted. Legal basis for this processing of personal data is - if consent of the user has been given - article 6 para 1 (a) GDPR. Where required in accordance with the requirements of applicable data protection laws, we will obtain your consent for such collection and use of your personal data.

3.3 Offer calculator / Online booking system

Data entered into one of our calculators or online booking systems is stored and used exclusively for the purposes of offer and policy preparation according to article 6 para 1 (b) and (f) GDPR, or otherwise in accordance with the requirements of applicable data protection laws. We are assisted with this by external service providers which are subject to existing data protection agreements in accordance with applicable legal requirements. Data protection information for specific services or products is made available - if necessary - when using the calculators or the online booking system.

3.4 Online services

Our website offers online services which require your registration, such as the “Insurance Certificate Online” for our transportation insurance, or the “bAVnet”, with which our customers can manage their contracts for company pension plans. The data processing required for such registration is performed on the legal basis of article 6 para 1 (b) and (f) GDPR, or otherwise in accordance with the requirements of applicable data protection laws, and this is described in more detail during the registration process.