Professional claims management service provided by HDI Global

Professional claims management ensures rapid processes and limits damage in an emergency

Damage events, for example a fire in a production building, represent extreme situations for companies. The right decisions have to be made and action has to be taken within the shortest possible timeframe. The objective above all is to return those areas affected by any damage to full operation to avoid possible financial problems. This is where an industrial insurer can really show its capability.

HDI provides a professional claims management service, both at national and international level. In international markets our service is provided by our network of partners in close collaboration with the Japan branch of HDI. In the event of major damage, our central claims management team plays the lead role in the process, coordinating the work of claims experts in local countries.

The cornerstones of our Claims Management are:

  • Competent Assistance in the Event of a Loss
  • Flexible and Tailored Settlement
  • Prompt Compensation

Scope of services at a glance

Claims management

Clients benefit from HDI claims experts’ wide range of experience in all our lines of business, from property and engineering to liability, D&O and marine.


Global, close-to-client claims handling

High-performance capability worldwide both locally and internationally in close cooperation with clients.

Claims are settled rapidly

The decentralised organisational structure of our claims operations facilitates rapid and uncomplicated claims settlement.

Claims experience ensures broad-based know-how

We have industry-specific knowledge back by many years’ experience of handling industrial claims.