On our website, you may find various options to contact us. The communication between your browser and our servers is encrypted via SSL. You can see this in your browser by the "https://" in the address of our website.

3.1 Newsletter

If you order our Newsletter, we save your email address, surname, first name and, if applicable, your form of address. We use this information exclusively to send the Newsletter.

This data processing is always conducted based on the legal basis of your consent in accordance with Article 6 section 1 (a) GDPR. You can cancel the Newsletter at any time using a link contained in each issue. We then delete your data from our email mailing list.

Inasmuch as you have explicitly agreed to the personalised tracking, we will also analyse your user conduct. For this assessment, the emails sent contain so-called web beacons, also known as tracking pixels. Using the data thus obtained, we create a user profile in order to provide our digital services to you in a manner tailored according to your interests. Here we record when you read our emails and which links you click on in them, and draw conclusions from this information regarding your personal interests. We link this data with actions conducted by you on our website.

Tracking is not possible if you have deactivated the display of images as a standard measure in your email program. If you have the images shown to you manually, the tracking mentioned above will take place.

Should you have received our Newsletter without registering for it, then we have sent it to you because your interest has been assumed based on existing connections to HDI Global or its subsidiaries. In this way, the mailing takes place on the legal basis of a balancing of interests in accordance with Article 6 section 1 (f) GDPR.

Whatever the case, we record whether newsletters are repeatedly not read within a certain deadline, in order to delete Newsletter addressees from the recipient list once more. We collect this data on the legal basis of a balancing of interests in accordance with Article 6 section 1 (f) GDPR, in order to clean the data.

During the registration process for the Newsletter, the IP address and the date and time of the registration and confirmation are collected in order to be able to prove that you have consented to receive the Newsletter and to prevent any misuse of the services or the email address used. This data processing takes place on the legal basis of a balancing of interests in accordance with Article 6 section 1 (f) GDPR.

For sending our newsletters we make use of the Microsoft Dynamics 365 Marketing Platform which is provided by Microsoft Ireland Operations Limited (One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland). Further information can be found in Microsoft's privacy statement at https://privacy.microsoft.com/privacystatement.

3.2 Contact form

If you wish to send us a message, you may use our contact form. Data you have entered into the contact form such as name, contact details, insurance policy number, message or company related information from career inquiries, is stored and used only for the purpose of our individual communication with you. This communication is performed by the HDI Global SE or HDI Global Specialty branch office determined by your carrier, country and/or language of choice. After completion of the communication process, your personal data will be, as a general rule, deleted. Legal basis for this processing of personal data is - if consent of the user has been given - Article 6 section 1 (a) GDPR.

3.3 Offer calculator / Online booking system

Data entered into one of our calculators or online booking systems is stored and used exclusively for the purposes of offer and policy preparation according to Article 6 section 1 (b) and (f) GDPR. We are assisted with this by external service providers which are subject to existing data protection agreements in accordance with applicable legal requirements. Data protection information for specific services or products is made available - if necessary - when using the calculators or the online booking system.

3.4 Online service

Our website offers online services which require your registration, such as the “Insurance Certificate Online” for our transportation insurance, or the “bAVnet”, with which our customers can manage their contracts for company pension plans. The data processing required for such registration is performed on the legal basis of Article 6 section 1 (b) and (f) GDPR, and is described in more detail during the registration process.