3. Communication with us
If you subscribe to one of our newsletters, we store your e-mail address, surname, first name, salutation (if applicable), and country of residence, as well as any voluntarily supplied information. We use these exclusively to provide our newsletter service.
We collect statistics about when and how often the respective newsletter issues were read. This data is collected on a pseudonymized and statistical basis. This means that we do not record or store which individual recipient has opened an email.
We generally process your personal data on the legal basis of your consent pursuant to article. 6 para 1 (a) GDPR. You may cancel your subscription to our newsletter at any time via a link provided in each issue. We will then delete your data from our mailing list.
When subscribing to our newsletter, we additionally store the IP address as well as the date and time of subscription and confirmation, in order to be able to provide proof that you have agreed to receiving the newsletter and to protect the email address submitted, as well as to protect our services from abuse. This collection and storage of data is performed on the legal basis of the weighing of interests in accordance with article 6 para 1 (f) GDPR.
3.2 Contact form
If you wish to send us a message, you may use our contact form. Data you have entered into the contact form such as name, e-mail address, insurance policy number, and message submitted, is stored and used only for the purpose of our individual communication with you. This communication is performed by the HDI Global SE branch office determined by your choice of country and/or language. After completion of the communication process, your personal data will be, as a general rule, deleted. Legal basis for this processing of personal data is - if consent of the user has been given - article 6 para 1 (a) GDPR.
3.3 Offer calculator / Online booking system
Data entered into one of our calculators or online booking systems is stored and used exclusively for the purposes of offer and policy preparation according to article 6 para 1 (b) and (f) GDPR-. We are assisted with this by external service providers which are subject to existing data protection agreements in accordance with applicable legal requirements. Data protection information for specific services or products is made available - if necessary - when using the calculators or the online booking system.
3.4 Online services
Our Internet presence offers online services which require your registration, such as the “Insurance Certificate Online” for our transportation insurance, or the “bAVnet”, with which our customers can manage their contracts for company pension plans. The data processing required for such registration is performed according on the legal basis of article 6 para 1 (b) and (f) GDPR, and is described in more detail during the registration process.