2. What personal data is collected by HDI and for what purposes?
2.1 Depending on your relationship, HDI collects the following personal data about you:
(i) Identity and contact information name, address, e-mail address, phone number, gender, passport number, driving license and similar identification numbers, civil status, relatives, date of birth, current damage history, previous insurance company and damage history, status of board member or partner or other economic or managerial interest in an organization, membership of professional organizations, connection with policy holder, policy holder or claimant, date and cause of injury, invalidity or death.
(ii) Economic conditions and account Information: Bank account number and account details, past and present loan ratio, assets, income situation and similar financial information
(iii) Health information in case of personal injury: current and previous physical, mental or medical conditions, state of health, information about injury or disability, medical intervention, personal habits (e.g. smoking or alcohol consumption), medicine consumption and disease history.
(iv) Special categories of personal data: In special cases HDI may receive sensitive information about your membership of trade unions, religious beliefs, political position and information about your family’s health history or genetic information. This is a possibility if you apply for the conclusion of an insurance agreement through a distribution partner, which is a professional or political organization or community of faith. If HDI is working with an insurance case relating to the prevention, detection or investigation of fraud, HDI may receive information about your criminal record or information about terminated or ongoing civil proceedings. HDI also handles sensitive information that voluntarily is given by you. For example, if you express preferences for special medical treatments based on your religion.
(v) Information which we use to offer our products and services: Location and identification of the insureds (e.g. property address, vehicle number plate or identification number), travel measures including reservation number, police- and notification numbers, cover- and risk information, cause of injurious event, insurance and injury history.
2.2 The purpose of collecting and processing your personal data include:
(i) Communication with you as a part of HDI’s business
(ii) Decisions on insurance- and assistance services, including injury assessment, treatment and decision making. Where necessary, HDI uses your personal data to handle disputes regarding insurance claims.
(iii) Submission of important information on changes in HDI’s policies, terms of Service, electronic Services and administrative information
(iv) Assessment of whether you are eligible to enter payment arrangements and for the processing of payments of your insurance premiums and other payments
(v) Prevention and investigation of criminality, including fraud and money laundering in accordance with the applicable law, as well as the analysis and management of business risks
(vi) Compliance with applicable laws and obligations (including those abroad) e.g. within the Act on the Prevention of Money Laundering and Financing of Terrorism
(vii) The handling of complaints and the exercise of your rights under the Regulation in accordance with your personal data
(viii) The ensuring of enhanced quality, education and security.
(ix) Market research and analysis.
(x) Information about products and services offered by HDI and HDI partners in accordance with your marketing preferences.
(xi) The customization of our online services by informing you about the information and advertising that suits your needs.
(xii) Enable identification of you to whom you may send messages through our online services.
(xiii) Your participation in promotional activities, including the administration of these.
(xiv) Enable the use of sharing features for you on social media.
(xv) Management of the infrastructure and business activities of HDI and compliance with HDI's internal guidelines and procedures, such as audit, bookkeeping, billing, collection, IT, data and hosting of websites as well as to avoid breakdown in business operations.
(xvi) Establishment and protection of HDI Denmark, as well as other companies in the Group's legal rights and business activities