Tour operators and travel agencies have to deal every day with all kinds of risks. This applies especially to possible recourse claims from customers as a consequence of claim events at or on the way to the holiday location. With HDI travel insurance, travel operators receive an entire solution from one source that grants worldwide cover, avoiding any coverage gaps that may arise out of a large number of individual contracts by different risk carriers.

Services at a glance

HDI travel insurance is a tailor made business solution that match’s tour operators and travel agencies requirements by an all-round global insurance cover for operating risks from one source. Travel operators gain worldwide access to a comprehensive service package:

Financial loss liability cover guarantees the examination of the legality of compensation claims made resulting from damage to property, persons and assets. Unjustified claims are rejected, justified ones settled. The scope of cover extends far beyond prevailing market standards.

The complete cover contains business liability cover insurance for property, vehicles and legal expenses. The online presence of the tour operator / travel agency is also insured. In crisis situations, insurance of the travel operators’ employees is also guaranteed, which can build on professional support in such difficult situations.

Statutory insolvency cover for customer payments and expenses in accordance with §651k German Civil Code (BGB) can be integrated into the insurance cover upon review.


Global all-round cover in one contract

Industry-specific insurance cover consists of one policy. No time-consuming coordination processes with multiple providers are required.

Direct support from one contact person

Travel operators can turn to a fixed contact with all insurance questions.

High cover for operational risks

HDI’s proven financial strength ensures far-ranging cover, especially of operational financial loss liability risks.

More safety in the event of crises in the travel destination

Professional support for customers and employees of the travel operator in the event of crisis situations in travel areas.

Expert´s tip

Gain a competitive edge by added value

Using the online booking platform offers tour operators a chance to create a competitive edge in the travel market by individual design of the range of services.