Global insurance against transport damage caused when goods are shipped using all modes of transport

In the event of damage during transportation, arrangements governing the liability of the carrier for the damage caused can be very varied. Often the scope of liability is limited or it does not apply at all. The ‘ all risks’ cover included in HDI’s marine/cargo insurance plugs cover gaps and provides transparency and peace of mind – irrespective of the choice of carrier and agreed delivery terms. Some Incoterms® specify that the seller has to arrange marine cargo insurance. If local insurance cover is required for international transportation, international insurance programmes can be provided.

Scope of services at a glance

Marine cargo insurance

Insurance cover includes insurance against damage to goods in transit. At a global level HDI partners with international law firms.

  • Where sea freight is involved, all general average disbursements are reimbursed. In practice these costs can amount to 50% or more of the value of the goods. HDI has an international network of sea-damage experts at its disposal to assist in such cases.
  • Companies that require regular insurance cover for their shipments can agree ongoing insurance cover in the form of a general marine policy. Terms and premiums do not have to be agreed for each new shipment.
  • In the event of a claim, HDI pursues possible claims for compensation against third parties and makes every effort to safeguard the capital resources of clients.

This insurance solution covers the financial consequences of business interruption, such as for example manufacturing downtime, caused by transport damage. These include ongoing liabilities represented by overheads, such as employee salaries or interest liabilities on a bank loan. Also covered is lost profit from sales revenues not generated, if the insured goods can’t be used at all or can only be partially used as a result of transport damage. This insurance solution plays an important role in helping to maintain business operations and is a valuable component in safeguarding investments.

Late delivery caused by the loss of or damage to goods in transit can result in the seller not being able to deliver goods to a confirmed delivery deadline. To cater for such circumstances, buyers and sellers usually agree a contractual penalty. HDI provides cover for these penalties through its marine penalty insurance solution.

Global insurance against transport damage caused when goods are shipped using all modes of transport


Global peace of mind, whatever mode of transport is used

International insurance programmes can provide cover for shipments by foreign subsidiaries/production units.

Worldwide monitoring of shipments

Global risk engineering enables shipments to be monitored live and as a result has a direct influence of the local risk situation.

Risk engineering strategies to minimise claims

Risk engineers from HDI Risk Consulting develop a risk engineering strategies jointly with clients to minimise the risk of claims in the execution of shipments.

Complying with deadlines, safeguarding liquidity

In the event of a claim, by acting quickly and professionally and making instalment payments rapidly, HDI ensures that clients can meet their existing delivery obligations and that their client’s operational liquidity is safeguarded.

Nearly 70% of global transport damage is avoidable

Damage in the amount of around 4 billion Euros occurs during overland, air and sea transportation of goods every year. Nearly 70% of this damage is avoidable.

Claims management

Regular information about risk situations

Companies receive professional client care 24/7 worldwide in the event of a claim. With our system of decentralised claims handling, teams of experts are rapidly on site to ensure evidence is secured and recourse is taken promptly and to initiate any necessary damage limitation action. Experts are engaged at home and abroad if required and the services of lawyers are procured. Policyholders are provided with regular information about changing risks in target countries, for example in relation to climatic or social circumstances. HDI provides assistance with the recycling or environmentally compatible disposal of damaged goods. Joint claims performance analyses identifies causes and enables future damage and claims prevention action plans to be drafted and implemented.

Risk Consulting

Risk Consulting services are provided worldwide as a basis. Around 180 engineers, including navigating officers, captains and scientists contribute their many years of experience with the objective of continuously improving damage and claims prevention. This applies, for example, to packaging and loading requirements, which differ according to the type of goods and mode of transport. These and other safety-related issues are regularly communicated at training sessions. If required, clients can obtain assistance with the organisation of shipping routes, in particular with the choice of appropriate modes of transport. For this purpose risk engineers from HDI Risk Consulting employ risk-mapping tools like our specially developed geo-information system, ARGOS. It facilitates an analysis of location-related risks for existing natural hazards.

Experts’ tip

Issuing insurance certificates online

Insurance certificates serve as proof that shipments have been insured. HDI provides its clients with an online tool that enables them to issue these certificates easily.

Click here for more information.