HDI provides a professional claims management service, both at national and international level. In international markets this service is provided through local HDI companies or appointed network partners. In the event of major damage, the claims management team of the producing office, supported by our central claims management team, plays the lead role in the process, co-ordinating the work of claims experts in local countries. Top priorities are limiting the extent of damage, as well as avoiding damage related client losses to ensure the company’s continued ability to operate.
Clients benefit from HDI claims experts’ wide range of experience in specific insurance categories.
High-performance capability worldwide both locally and internationally in close proximity with clients.
The decentralised organisational structure of our claims operations facilitates rapid and uncomplicated claims settlement.
We have industry-specific knowledge back by many years’ experience of handling industrial claims.
Claims made outside the client’s home country are handled seamlessly and without any compatibility or co-ordination problems between master and local policies.