To use the HDI Guardian app in conjunction with our service, you or your administrator will first need to set up your device on the platform. At a minimum, this requires entry of the following information:
- Your name,
- Your e-mail address,
- Your device's phone number, and
- Your device type (iOS, Android, etc).
Please contact your administrator for further information. During the course of normal use (i.e. you have activated the app), the app may collect and transmit to us the following information:
- Your location (as provided by your device's Location Service),
- Your device's battery level,
- Your device's signal strength (Android only), and
- Your device's operating system version.
Your data may be used for the following purposes: security, administrative, legal and audit, purposes, systems testing, maintenance and development and to help us in any future dealings with you, for example by identifying your requirements and preferences.
Please note there may be instances where it may be necessary for us to communicate with you for administrative or operational reasons relating, for example, to advise you of alterations to our services.
We may also use and analyse the information that we collect so that we can administer, support, improve and develop our technology capability.
The information that you provide to us will be held securely in our systems, which are located on our premises or those of an appointed third party. It is possible that your data may be processed outside of Europe.
Security & Data Retention
When you enter personally identifying information, your details are transmitted across the internet in encrypted form.
Furthermore, as required by law, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may request proof of identity before we can disclose sensitive information to you.
In the circumstances set out in this policy where we pass your information to a third party, we will ensure that the security measures that such party has in place in relation to the processing of your data are at least as stringent as those employed by us. This does not apply where we are required by law to pass your information to a third party.
We will retain your information for a reasonable period or as long as the law requires.
In using the HDI Guardian app, you consent to the collection and use of this information by us in the ways described above.